Young Persons Support Worker

Young Persons Team Leader
 
Wokingham
 
£26,604 – £29,560
 
1to1 group ltd are proud to be partnered with the south’s leading provider of homeless support in the search for a Team Leader in the Berkshire area.
 
As a team leader within a residential home for young people, you will use your passion for providing excellent levels of support to ensure that the home maintains excellent standards and outcomes for its young residents.
 
As team leader you will be able to:
Manage a team of recovery staff that work with young people leaving care. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
 
Team Leader main responsibilities:
·You will support your team to achieve their potential through regular staff supervision and coaching and support them with their workload where needed
·You will be involved in the recruitment of your team, including relief staff and volunteers and be responsible for ensuring appropriate shift cover
·Attend relevant meetings regarding young people or with stakeholders/commissioners, where required
·Collate and produce reports where required
·Ensure staff are supporting young people in areas such as substance use, health and well being, life skills, money management and managing their tenancies
·Work with external partners to maximise the opportunities available to young people so that they can resettle in the community
·Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to all our young people, visitors to the service and the building
·You will manage young people and visitors in the immediate external areas and any associated safety issues
·Carry out quality checks on our young people’s support records to ensure organisational standards are upheld
·Ensure the completion of our Health & Safety checks and ensure information is recorded accurately on internal systems in accordance with Health and Safety regulations
·Follow our organisational policies and procedures
·Ensure an effective and timely response to all complaints and
·Ensure our young people are kept safe, working within our organisational and the local authorities safeguarding procedures
·Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern
·Work flexibly across all areas of operation where required and prior notice given
·Be part of the on–call service for Wokingham Services
·Any other reasonable task as requested by a member of staff
 
Attributes & Values
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
·Clear verbal and written English and great communication skills
·Basic IT and keyboard skills
·Polite, assertive manner
·Passion for working in a client/customer facing role
·Have an interest and genuine concern for homelessness and related issues
·Experience of working in a residential or institutional or similar
·Knowledge of voluntary and statutory agencies